The Lady Golfer Club Limited Website privacy statement

This website (“website”) is operated by The Lady Golfer Club Limited (“LGC”).

The terms “Lady Golfer Club”, "LGC", “we”, “us”, “our” and “ours” when used in this Privacy Statement means The Lady Golfer Club Ltd, which includes any subsidiaries, divisions, branches, affiliates or companies under control of The Lady Golfer Club Ltd.

The terms “you”, “your” and “yours” when used in this Privacy Statement means any user of this website.

IMPORTANT: BY SUBMITTING PERSONAL DATA MANUALLY OR IN ELECTRONIC FORM TO US AND/OR BY USING OUR WEBSITE YOU GIVE YOUR CONSENT THAT ALL PERSONAL DATA THAT YOU SUBMIT MAY BE PROCESSED BY US IN THE MANNER AND FOR THE PURPOSES DESCRIBED BELOW.

Data Protection principles:

As an organisation The Lady Golfer Club complies fully with the correct handling, use, storage, retention and disposal of Disclosures and Disclosure information. It also complies fully with its obligations under the Data Protection Act 1998 and other relevant legislation pertaining to the safe handling, use, storage, retention and disposal of Disclosure information.

Storage and Access

Confidential and sensitive information will be kept securely, in lockable, non-portable, storage containers with access strictly controlled and limited to those who are entitled to see it as part of their duties. 

Handling

In accordance with section 124 of the Police Act 1997, Disclosure information is only passed to those who are authorised to receive it in the course of their duties. We maintain a record of all those to whom Disclosures or Disclosure information has been revealed and it is a criminal offence to pass this information to anyone who is not entitled to receive it.

The Lady Golfer Club will from time to time share Disclosure information with individual organisations. These organisations are required to sign up to The Lady Golfer Club Policy Statement on Secure Storage, Handling, Use, Retention & Disposal of Disclosures, Disclosure Information and Case Management Files.

Scope of privacy statement

We are committed to the privacy and confidentiality of information provided by you to us. This Privacy Statement describes our current policies and practices with regard to Personal Data collected by us from you directly and/or through the website to the extent that such Personal Data is protected by applicable European data protection laws. The term “Personal Data” refers to but is not limited to personally identifiable information about you, such as your name, education, job description, health related data, birthday, personal address, e-mail address or mailing address.

Notification of changes to this statement

We are continually improving our methods of communication and adding new functionality and features to this website and to our existing services. Because of these ongoing changes, changes in the law and the changing nature of technology, our data practices will change from time to time. If and when our data practices change, we will notify you of the changes via this page. We encourage you to check this page frequently.

Collection of personal data including e-mail addresses

You may choose to use our services or receive additional information from us. When you request our services or request additional information, we request personal information about you such as your name, postal address, e-mail address, telephone number and payment details. We may also ask for demographic information to enable us to provide a personalised service to you. The information you provide is either manually or electronically stored in our databases. We sometimes supplement the information that you provide with information that is received from third parties. For instance, if inaccurate postal or zip codes are received, we may use third party software to fix them.

Use of personal data

We will use your Personal Data to fulfill your requests and we will ask only for data that is adequate, relevant and not excessive for those purposes. Where we send you information for any purpose, it may be sent by e-mail or post. The Lady Golfer Club may only use or disclose your personal information for the following purposes:

  • We may contact you occasionally to inform you of new services we will be providing;
  • We may send you regular updates on issues we think will be of interest to you;
  • We may send you requested information on our services;
  • We may use your Personal Data for marketing purposes and market research;
  • We may use your Personal Data internally to administer this website and help us improve our services.
  • We may film and record for promotional purposes your participation in any golf game, event or taster session for inclusion on our website. You will not however be mentioned by name and no personal details about you will be broadcast.
  • To allow The Lady Golfer Club to administer the game in England, for instance by organising events and tournaments.
    • To make parts of the website easier for you to use by, for example, not making you enter your personal information more than once. 
    • And all reasonable purposes of The Lady Golfer Club, acting always within the Data Protection Act 1998 (as amended from time to time).  
    • Where The Lady Golfer Club is legally required to do so, or where there is a public duty to disclose it
    • To market to you The Lady Golfer Club and approved and appropriate third party products and services and other purposes as you may have consented to in submitting your personal data.
    • We may also use your information for detection of fraud and market research purposes.

Sensitive Personal Information

  • Sometimes The Lady Golfer Club will collect and process so-called sensitive personal data relating to you.

Data protection and processing your personal information

If you give us personal information, such as your name, contact details and date of birth (for example to process an application or provide you with a subscription to The Lady Golfer Club) then this will be held and processed by The Lady Golfer Club in accordance with the Data Protection Act 1998 (as amended from time to time). 

The Lady Golfer Club will need to transfer or give access to your personal information to its Affiliated Clubs, Events Organisers, agents or sub-contractors – who will process it strictly on The Lady Golfer Club's behalf. All of these agents and individuals have signed up to The Lady Golfer Club's Safeguarding information terms & conditions.

Consent

By submitting your personal information to us, you signify your consent to our using the information provided in the manner described above.  If we amend our privacy policy, it will be published on this web site.  If at any time you wish to update the information which we hold about you, or if you wish to stop receiving information from The Lady Golfer Club, please update your profile page on our website or notify info@ladygolferclub.co.uk.

Under the terms of the Data Protection Act 1998, you may request a copy of the details we hold about you on our computer systems. The Lady Golfer Club will charge a fee of £10 (or the current prescribed fee) for providing this information.

Unsubscribe

We hope you will be delighted with our products and services. However, if you do not wish to receive e-mails from us and want to be removed from our electronic mailing list, please e-mail us at the address given below with “Email Unsubscribe” in the subject heading.

If you also wish to be removed from our post marketing database, please let us know by e-mailing us at the address given below with “Mail Unsubscribe” in the subject heading or writing to us at the registered office address.

Anonymous data collected through this website

In addition to the information we collect as described above, we use technology to collect anonymous information about the use of our website. For example, our web server automatically logs which pages of our website our visitors view, their IP addresses and which web browsers our visitors use. This technology does not identify you personally; it simply enables us to compile statistics about our visitors and their use of our website.

Our website contains hyperlinks to other pages on our website. We may use technology to track how often these links are used and which pages on our website our visitors choose to view. Again this technology does not identify you personally – it simply enables us to compile statistics about the use of these hyperlinks.

Cookies

In order to collect the anonymous data described in the preceding paragraph, we may use temporary “cookies” that remain in the cookies file of your browser until the browser is closed. If you do not agree to the use of cookies then please exit this website immediately.

Cookies by themselves cannot be used to discover the identity of the user. A cookie is a small piece of information which is sent to your browser and stored on your computer’s hard drive. Cookies do not damage your computer. You can set your browser to notify you when you receive a cookie. This enables you to decide if you want to accept it or not.

We also use your IP address to help diagnose problems with our server and to administer our website. An IP address is a numeric code that identifies your computer on a network, or in this case, the Internet. Your IP address is also used to gather broad demographic information.

We may also perform IP lookups to determine which domain you are coming from (e.g.: aol.com, yourcompany.com) to more accurately gauge our users’ demographics.

Disclosure of your personal data

We do not share, sell or distribute your Personal Data with unrelated third parties, except as otherwise provided for in this Privacy Policy and under these limited circumstances:

•     In order to provide you with the information or services and solutions which you have requested, Personal Data may occasionally be transferred or shared with other companies within our group of companies, third parties who act for us for further processing in accordance with the purposes for which the data was originally collected or for purposes to which you have subsequently consented. For example, sometimes a third party may have access to your Personal Data in order to support our information technology or to handle mailings on our behalf.

•     We will keep your contact details on our database and may, from time to time, e-mail or post you information to make you aware of our other similar products and services which may be of interest to you. If you do not wish to receive e-mails or post from us for these purposes, please let us know by following the “unsubscribe” procedure set out above.

•     Where you have consented, we may also share your Personal Data with other companies within our group of companies or disclose your Personal Data to other businesses who may contact you about their products or services that may interest you.

•     We may share, transfer or disclose the information in our databases and server logs to comply with a legal requirement, for the administration of justice, interacting with anti-fraud databases, to protect your vital interests, to protect the security or integrity of our databases or this website, to take precautions against legal liability, or in the event of our sale, merger, reorganisation, dissolution or similar event.

Where appropriate, before disclosing Personal Data to a third party, we contractually require the third party to take adequate precautions to protect that data and to comply with applicable law.

Data access and corrections

Upon receipt of your written request and enough information to permit us to identify your Personal Data, we will disclose to you the Personal Data we hold about you, for which we may make a small charge. We will also correct, amend or delete any Personal Data that is inaccurate and notify any third party recipients of the necessary changes. You may update any information you have given to us by contacting us at the email address given below.

Requests to delete Personal Data are subject to any applicable legal and ethical reporting or document retention obligations imposed on us.

Links to other websites

This website may contain hyperlinks to websites that are not operated by us. These hyperlinks are provided for your reference and convenience only and do not imply any endorsement of the activities of these third-party websites or any association with their operators. We do not control these websites and are not responsible for their data or privacy practices. We urge you to review any privacy policy posted on any site you visit before using the site or providing any Personal Data about yourself.

Safeguarding Information: Terms and Conditions

(A policy for associate bodies such as partner golf clubs and other partners of The Lady Golfer Club)

Individual / Member personal data will be distributed by The Lady Golfer Club only to those who require the data for the purposes of associated organisation communication and/or event organisation

You must not distribute this data to any other persons without prior consent from The Lady Golfer Club,

Under no circumstances must you contact any member under the age of 19.

The data will only be used to contact players who have agreed to be contacted

The data supplied must not be used for mass marketing, or other commercial purposes where the individual member has opted out.

The data should be stored in a secure manner, such that it cannot be accessed by other people, including other users of your computer or system/network. It should be protected by a password if there are multiple users of the relevant computer or system/network.

Transfer of data abroad

If you are visiting this website from a country other than the country in which our servers are located (currently the United Kingdom), the various communications will necessarily result in the transfer of information across international boundaries.

By visiting this website and communicating electronically with us, you consent to the processing and transfer of your data as set out in this Privacy Policy.

Governing law

This Privacy Statement forms part of our website Terms and Conditions.

Feedback

We welcome comments about this Privacy Statement. If you have any questions about this Statement or any part of our service, you may contact us by e-mailing info@ladygolferclub.co.uk